About us

We give every machine everything it knows, and make it more interactive

intuAid grew out of a simple observation. The technical knowledge exists, it just does not reach the people who need it at the decisive moment. We are changing that.

Our mission

We believe good service should not come down to luck. With intuAid we give customers, technicians and management exactly the information they need: quickly, right at the machine and without hurdles. Our goal is that every machine explains itself.

QR code based

No app download, no registration. Scan and get going.

AI powered

Intelligent search and assistance that makes knowledge reachable.

Made in Germany

Built and hosted in Europe. GDPR compliant.

The founders

Philipp Herwick

Philipp Herwick

Co-founder for sales, finance and people

Philipp brings operational leadership experience from capital-intensive industrial companies. As CEO and COO at Schindler and Parker Hannifin he led service organisations with several hundred technicians, scaled service networks as an interim manager and owned transformation projects. He knows the pain intuAid solves because he carried it himself.

Raphael Jasjukaitis

Raphael Jasjukaitis

Co-founder for product and IT

Raphael has broad experience in software development and has worked with companies of very different sizes and stages, from market launch through to scaling. For almost five years he has run his own IT services company, building up the full range of administrative and leadership skills along the way.

Where we are

Oberstaufen in the Allgäu region

intuAid is based in Oberstaufen in the Allgäu. From there we build software for the whole German-speaking region and beyond, with an eye for what matters and short lines of communication.

Try intuAid on your own machines.

Create an account and bring your first machine online today. If you would rather see intuAid in action first: in the demo we scan the QR code on one of your machines live, with no pitch and no slide deck.

Free forever for up to 3 machines. No credit card required.

Screenshot of the intuAid app showing the device landing page after scanning the QR code