Document management
You know the situation: the manual in some cloud storage, the wiring diagram on a drive, the service bulletin in Outlook, and an outdated copy at the customer. intuAid brings documents together at the device, versioned, multilingual, searchable.
SharePoint, a drive, email, Dropbox, Google Drive. Which version is the right one? Nobody knows for sure.
The customer still has the 2019 guide. Nobody on site knows the service bulletins.
A PDF turns up with no revision state and no author. Trust in your own documentation is gone.
intuAid document management is a device-bound document management that provides manuals, wiring diagrams and bulletins versioned, multilingual and role-based right at each asset and makes them searchable by full text and AI.
Document management makes sure the right, current version is always available at the device, instead of scattered copies across cloud storage, drive and email. Versioning with an audit trail builds trust, role-based permissions control visibility, and the AI search finds the right spot in seconds.
Every document is assigned to one or more assets. A QR scan at the device shows only the documents that truly belong to it.
Upload a new version, the old one stays. Who changed what and when is traceable. By default the customer sees the current version.
One guide per language, or automatic translation with an approval workflow. The customer gets the language of their browser, without searching.
The end customer sees the guide, the technician sees the wiring diagram, the partner sees only what is released. You define the rules once, intuAid enforces them everywhere.
Full text, semantic search, AI chat across all documents. Anyone who knows an error code finds the section in the manual at once.
Who benefits
Maintains centrally, sees who updated what, keeps control over versions.
Sees the right guide at once on the scan, in the right version.
Gets the current manual in their language, without searching a drive.
All documents sit in ISO 27001 certified data centers in Europe, encrypted in transit and at rest. For regulated industries an on-premises installation is also possible.
Yes. Access rights are granted per document, document type or device. Technicians only see what belongs to their order, customers only released content. Every change is logged.
Yes. Existing holdings can be taken over by bulk import or by sync with existing storage solutions. For pilot customers we support the migration fully.
Supported are PDF, Office documents, images, videos and CAD files. PDFs are full-text indexed. Graphics and diagrams are made findable via metadata, titles and the devices they are assigned to.
Create an account and bring your first machine online today. If you would rather see intuAid in action first: in the demo we scan the QR code on one of your machines live, with no pitch and no slide deck.
Free forever for up to 3 machines. No credit card required.
