External providers
You know the situation: the external service partner calls because they have nothing on hand. At the next change everything is lost. intuAid gives every partner controlled access, and gives you the control.
Every job starts with a call to the office. Time nobody has anymore.
New provider, new briefing, old knowledge gone. From scratch every time.
An order is completed, supposedly. With what result? Who knows.
intuAid External Providers is a partner management that gives external service partners controlled, role-based and asset-based access to devices, documents and orders, including a qualification check and a gapless audit trail.
External providers get exactly the information they need for their job, without you losing control. Partners manage their own staff, expired certificates block access automatically, and every action lands in the audit log. That saves phone calls and protects both sides.
You invite a partner company, and the company manages its own staff. The partner handles joiners and leavers, and you can see who is active at any time.
You control which partner has access to which installation, right down to individual documents and orders. Nothing released by accident.
Before a partner accepts an order, intuAid checks whether the right qualifications are on file. Expired certificates block access automatically.
Every action is traceable: who did what and when. That protects both sides. You see what happened, and the partner can prove what they did.
Who benefits
Keeps control. Sees who is allowed to do what and who did what.
Has all the information about the installation available at once. No longer has to call anyone.
Sees, for every order, who carried it out and with which qualification.
Partner users do not count towards your user licenses, provided they only access released assets. We work out the details in the pricing conversation.
Yes. An NDA and a framework agreement can be set as a mandatory acceptance before the first access.
SSO, MFA, IP whitelisting and role-based permissions are standard. Every action lands in the audit log.
No, quite the opposite. Providers get only what they need to carry out their order. Your internal knowledge, your documents and your workflows stay protected. What comes out of it is structured work with traceable results, not a handover of knowledge.
Create an account and bring your first machine online today. If you would rather see intuAid in action first: in the demo we scan the QR code on one of your machines live, with no pitch and no slide deck.
Free forever for up to 3 machines. No credit card required.
